Copy of Best Vending Software in the USA | VTM Vending Machine

Built in the USA

One dashboard. Every machine. Total control.

VTM software is real-time sales, live inventory, remote control, advertising, and age verification, built in-house in the USA and included with every machine.

VTM Vending software home dashboard showing machine count, today's sales, earnings trend, and top machine sales ranking
Why VTM

We build our own software. Most vending companies don't.

Most machine sellers license white-label software from overseas and cannot change a single line of it. Our platform is designed, built, and updated by our own team in the United States. When operators ask for a feature, we ship it.

Built in-house

Our engineers own the whole stack, from machine firmware to the dashboard to the mobile app. No third party in the middle.

Updated for operators

New features come straight from operator feedback, and every update is included at no extra charge.

US-based support

Real people, no overseas call centers. Live chat, a help center, and training videos are built right in.

01  Sales and analytics

Watch every sale the second it happens

Live transactions across your whole fleet, with cost, retail, tax, and margin on every line. Then slice it any way you need and export in one click.

VTM Vending software real-time transactions view with per-sale payment status, cost, retail price, tax rate, and margin

Real-time feed

Every sale appears instantly with cost, retail, tax, and margin per line.

Filter and search

Filter by date, machine, product, or account, and by delivered, canceled, or unpaid.

One-click export

Send any view to an Excel-ready report for accounting in a single click.

Ranked performance

See top machines and products by revenue, volume, and gross profit.

02  Inventory and products

Thousands of products, preloaded and ready

Pull from the master library or add your own SKUs with custom images. Enter wholesale cost once and profit tracks itself on every sale.

VTM Vending software product list with product type, name, cost price, image, and sales count for inventory management

Aisle-level stock

Live counts per aisle, color coded by status, with low-stock thresholds you set.

Profit tracking

Enter wholesale cost once and margins calculate automatically on every sale.

Master library

Thousands of preloaded products, or add your own SKUs and images.

Coupons at the machine

Create fixed or percentage codes redeemable right on the screen.

03  Advertising

Turn every screen into an ad network

Push image or video ads to welcome screens and top banners across machine groups, then sell that space to brands for a second revenue stream.

VTM Vending software advertising dashboard managing full-screen ads and top banners across machine welcome screens

Welcome screens

A full-screen image or video that greets every customer.

Top banners

Rotating banner promos above the product grid.

Scheduling

Set start and end dates so campaigns run and expire on their own.

Ad groups

Assign ads to machine groups for synced rollout across locations.

New  The VTM mobile app

Your whole operation, in your pocket

Live sales, machine health, inventory, and alerts on your phone, fully in sync with the web dashboard. Light mode, dark mode, and a map view of every location.

VTM Vending mobile app dashboard showing live sales totals, machine fleet status, and alerts
VTM Vending mobile app aisle configuration screen with real-time per-slot inventory and low-stock status
VTM Vending mobile app in dark mode showing the machine list with per-location sales and online status
Support

Help is one tap away, inside the platform

Live chat, ticketing, step-by-step guides, and training videos live directly inside the software. When you need a person, you reach our US-based team.

  • In-app messaging and ticket tracking
  • Searchable help center with setup walkthroughs
  • VTM Academy video training on YouTube
  • Phone support at +1 888-373-8158
VTM Vending help center with article search and category cards for machine hardware setup, software setup, troubleshooting, Nayax payment processing, replacing parts, and the mobile app
FAQ

Common questions

Is the software included when I buy a machine?

Yes. Every VTM machine includes full access to the software platform and the VTM mobile app, and your first 3 months are free.

Who actually builds and maintains the software?

Our own engineering team in the United States. We do not resell someone else's white-label platform, so new features and fixes ship on our schedule, driven by operator feedback.

Can I manage machines from my phone?

Yes. The native VTM app for iOS and Android gives you live sales, inventory, alerts, and machine control, always in sync with the web dashboard.

How much does the VTM vending software cost?

Every VTM machine includes the software free for the first 3 months, then it's $29/month per machine. That's the full platform: real-time monitoring, remote pricing, alerts, advertising tools, and reporting, with no tiered plans or feature paywalls.

Do I need to install anything to use the software?

No. The dashboard runs in any web browser, and the native iOS and Android apps handle everything on the go. The platform is fully hosted on Amazon Web Services, so there are no servers to maintain and nothing to update.

Can I change products and prices without visiting the machine?

Yes. Update products and pricing per aisle, instantly, across one machine or your entire fleet. Choose from thousands of preloaded items in the master product library or add your own custom SKUs, and enter your wholesale cost to track profit margins automatically.

How does real-time inventory tracking work?

Every aisle reports live stock counts, with color-coded inventory levels visible right on your machine list. Set maximum capacity based on your coil configuration, adjust quantities during restocks from your phone, and disable an aisle with one click when needed.

What alerts does the software send?

SMS and email alerts for low inventory, machine malfunctions, sensor errors, and motor issues. Thresholds are customizable per machine and per aisle. For example, get a text the moment a top-selling aisle drops to 3 units.

Can I see my machine's screen without driving to the location?

Yes. The live remote screen view shows you exactly what customers see in real time, so you can verify ads, confirm pricing, and diagnose display issues without a site visit.

How does age verification work in the software?

Enable the optional add-on ID scanner on any machine that needs it. Verification schedules are fully customizable by day and time per location. For example, run checks only until 10 PM to match venue needs. For more advanced verification methods, read the options available for enterprise customers.

What happens if a product jams or fails to dispense?

The software automatically hides a product from the screen when a delivery failure or jam is detected, so customers can't pay for something that won't vend. The refund sensor also issues an automatic refund whenever a product isn't detected at delivery. Both features can be toggled per machine.

Can I earn advertising revenue from my machines?

Yes. Sell the welcome screen (1080 x 1920) and top banner (1080 x 441) as ad space using static images up to 3MB or videos up to 100MB. Schedule campaign start and end dates, and push ads to entire machine groups in one synchronized deployment.

Can the machine pass sales tax to the customer?

Yes. Set a sales tax rate per machine and the customer sees the retail price first, then the post-tax total on a confirmation screen. A $20 item at 8% tax shows $21.60 before payment. Prefer tax-inclusive pricing instead? Leave passthrough off.

Can I run coupons or promotions?

Yes. Create fixed-value codes (like $5 off) or percentage discounts (like 15% off), generate codes randomly or enter your own, and set expiration dates for limited-time promos or leave them open-ended. Customers redeem right at the machine.

Can my employees or accountant have their own logins?

Yes. Create role-based sub-user accounts (Technician, Accountant, Operations Manager, and more) and control exactly what each person can view, modify, or administer. Permissions follow the principle of least privilege, so a route driver can restock without seeing your financials.

What reporting and exports are available?

The real-time transaction viewer filters by date range, machine, user account, product, or transaction type (Delivered, Canceled, Unpaid), with one-click export to Excel. Sales analysis tools break down top-performing products, trends by category or location, and customer purchasing behavior across any time period.

What payment hardware does the software work with?

Every VTM machine ships with a Nayax VPOS Touch cashless terminal supporting credit cards, EMV chip, tap-to-pay, Apple Pay, and digital mobile wallets. Transactions flow straight into your dashboard in real time.

How many machines can the platform handle?

The platform scales from your first machine to 10,000. Machine groups and advertising groups let you standardize settings and push changes across your whole network at once, and AWS hosting keeps everything fast, secure, and reliable at any fleet size.

Let's go.

Get the hardware, the software, and the app from one US-based team that builds all three.

Questions? Call us at +1 888-373-8158