Our Story

About Us

VTM Vending was built by an operator, for operators. Founded in Ohio by Jordan Brown after firsthand experience with the fragmented, disconnected technology holding vending businesses back, we set out to build something better: a fully integrated ecosystem that handles hardware, software, payments, and support under one roof. Today, our proprietary Vending Management System (VMS) powers 2,500+ machines live on the VTM Vending network nationwide across wall-mounted and free-standing touchscreen kiosks, and we sell 400 to 500 vending machines each month.

Founded 2023 · Cleveland, OHNayax OEM PartnerIn-House Software & Support
VTM Vending smart vending machine installed at a customer location

2,500+

Machines live nationwide

2,500+

Machines Live Nationwide

400-500

Machines Sold Monthly

2023

Founded In Cleveland, OH

Nayax

Official OEM Partner

VTM Slim Tower 2.0 vending machine in use at a high-traffic location

Through a close manufacturing and development partnership with Reyeah, we co-developed what we believe to be a best-in-class smart digital vending machine platform. Jordan's early experience owning and operating vape vending machines in Cleveland, Ohio in 2023 exposed the pain of fragmented vendors and disconnected technology. The absence of a single cohesive solution led us to build a vertically integrated ecosystem designed to help operators efficiently launch, manage, and scale profitable vending routes.

While our initial focus centered on age-restricted products such as disposable vapes and nicotine pouches, we designed the platform to be flexible. Today, operators leverage the same technology to sell a variety of other products, including items like Pokémon card packs and other retail goods, using the same hardware and management system. Our VMS powers multiple machine formats, from compact wall-mounted units to free-standing floor kiosks, and centralizes control of hardware, software, and payments. The platform provides real-time transaction visibility, live inventory tracking with threshold-based alerts, built-in advertising tools, data analytics, and exportable, Excel-friendly reporting.

Operators manage everything through a cloud-based web portal and a companion mobile app (iOS and Android) that allows them to update products and pricing, push digital content, and monitor live activity from their phone, with changes applied instantly across their machines.

VTM Vending machine installed at McGinty's bar

We are a Nayax OEM partner and provide full onboarding, along with Tier I and Tier II technical support for payment systems and machine integrations.

All of this is backed by in-house technical support and software engineering teams. We combine in-app self-help guides with live chat and phone support to help operators build the operational knowledge they need. While vending is often marketed as “passive income,” we're transparent that it is semi-passive but highly scalable with the right tools and support.

Unlike providers that broker or white-label third-party systems, we operate a fully owned and tightly integrated ecosystem. Whether you're launching your first machine or expanding an established route, our mission is simple: provide the technology, infrastructure, and expertise that make your vending business easier to run and easier to grow.

Meet the Founder

We set out to build something better: a fully integrated ecosystem that handles hardware, software, payments, and support under one roof.

Jordan Brown

CEO & Founder, VTM Vending

Jordan Brown, CEO and Founder of VTM Vending

Leadership & Team

Meet Our Team

The innovators behind VTM Vending's smart vending solutions.

Jordan Brown, CEO & Founder at VTM Vending

Jordan Brown

CEO & Founder

Building the ecosystem behind VTM Vending's national machine network.

Mike Davis, Chief Operating Officer at VTM Vending

Mike Davis

Chief Operating Officer

Driving operational efficiency and growth across the business.

Tashi Yangzom, Head of Revenue Operations at VTM Vending

Tashi Yangzom

Head of Revenue Operations

Driving revenue growth and building lasting operator partnerships.

Ryan Petrill, Head of Product at VTM Vending

Ryan Petrill

Head of Product

Shaping VTM's kiosk and operator dashboard experience.

Ethan Smith, Director of Onboarding & Logistics at VTM Vending

Ethan Smith

Director of Onboarding & Logistics

Getting every machine live, stocked, and running smoothly.

Christopher Petrus, Support Manager at VTM Vending

Christopher Petrus

Support Manager

Making sure every customer and vendor feels taken care of.

Josh Harris, Warehouse Manager at VTM Vending

Josh Harris

Warehouse Manager

Leading efficient, scalable warehouse operations.

Ramya, Lead Software Engineer at VTM Vending

Ramya

Lead Software Engineer

Building and maintaining VTM's proprietary vending software.

Rated Excellent by Operators Nationwide

See what our customers have to say about us in the reviews below.

Ready to Build Your Vending Business?

Whether you're launching your first machine or expanding an established route, our team provides the technology, infrastructure, and expertise to make it easier to run and easier to grow.