Vending software that runs every machine from your pocket.

VTM vending software puts live sales, aisle-level inventory, remote restarts and unlocks, screen ads and age verification in one mobile app and web dashboard. Built in the USA and included with every machine.

Prefer a big screen? There's a full web dashboard too.

Sale delivered, $28.08Lakeside Bowl, aisle 2
Low stock, aisle 8Harbor Lanes
Back onlineRoute 9 Mart

Your route, one tap at a time.

Most operators run their business from the app. These are the screens they open every day.

9:41
Search machines
AllOnlineOffline
Lakeside BowlSlim Tower 2.0
Online
412 Shoreline Dr, Lakeville
8 in stock · 2 low
$642.507-day sales
Harbor LanesMini Wall
Online
88 Harbor St, Bayport
6 in stock · 2 low · 2 empty
$418.207-day sales
Route 9 MartMega Wall 2.0
Online
1500 Route 9, Millbrook
24 in stock
$1,284.007-day sales
HomeMachinesSalesProductsShopSupport
9:41
Lakeside BowlOnline
OverviewAisle ConfigSettings
Sales summary
Last 7 Days$642.50
Last 30 Days$2,718.40
Aisle StockView All
12345678910
6 in stock · 2 low · 2 empty
In stockLowOut of stockDisabled
Last transaction
Mystery vapeAisle 2 · 3 · 3h ago
$28.08
9:41
Lakeside BowlOnline
OverviewAisle ConfigSettings
10Total
2No Stock
0Disabled
0Unassigned
1
Booster pack$20.00
6 / 10
2
Mystery vape$26.00
4 / 10
3
Nicotine pouches, mint$10.00
8 / 10
4
Disposable vape, lemon lime$32.00
0 / 10
9:41
Lakeside BowlOnline
OverviewAisle ConfigSettings
Restart machine
Remotely restart this machine
Quick settings
Screen Saver Ad
Top Banner Ad
Electronic Lock
Sends an unlock command to the machine's electronic door lock.
Age verification
Age Verification
9:41
Search by machine or product
Filter by MachineFilter by Status
Disposable vape, strawberryLakeside BowlOct 10, 5:36 AM
Graded holo cardHarbor LanesOct 10, 5:14 AM
Nicotine pouches, jalapeño limeRoute 9 MartOct 10, 5:12 AM
Booster packHarbor LanesOct 10, 5:11 AM
Disposable vape, peachLakeside BowlOct 10, 4:57 AM
HomeMachinesSalesProductsShopSupport
9:41
Help & SupportWe're here to help you succeed
Help CenterSearch guides, FAQs and tutorials
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Browse all articles
Contact support Live support available now
Chat with UsAI agent available 24/7
Email Supportsupport@vtmvending.com
Phone Support+1 888-373-8158
HomeMachinesSalesProductsShopSupport
9:41
Today's Sales$486.20Yesterday  $412.75
This Week$2,941.60
This Month$11,870.25
All Time$84,215.90
Machine Fleet
11Online
1Offline
Notifications 6
Machine Alerts
1
Low Stock Alerts
5
HomeMachinesSalesProductsShopSupport
1 of 7Skip

Every machine on one list.

Online status, stock level and 7-day sales for every location, with search, online and offline filters, and a map view of your whole route.

Open any machine.

Sales for the last 7 and 30 days, color-coded stock for every aisle, and the last transaction, the second you tap in.

Restock aisle by aisle.

Adjust counts as you load, or fill an aisle in one tap. Low and empty aisles stand out so nothing gets missed on the stop.

Try the plus, minus and Fill buttons on the phone.

Fix it without driving over.

Restart the machine, unlock the door, switch screen ads on or off and turn on age verification, all from the parking lot or your couch.

Tap the switches and buttons on the phone.

Every sale, as it happens.

A live feed of every transaction across your route, with delivered and refunding status, searchable by machine or product.

Help is one tap away.

Search the help center, chat with our AI agent any time, or reach our US-based team by phone or email without leaving the app.

Light mode or dark mode.

The app follows your phone's setting, so it reads clearly in a dim back room or at a sunny curbside stop.

Handle it without the drive.

Remote control, compliance tools and automatic safeguards that protect your revenue without a service call.

Restart or unlock, remotely

Reboot a frozen screen or let a restocker in without handing out keys.

Lakeside BowlLocked and online

Unlock is available on machines with an electronic lock.

Age verification on your schedule

Turn on the optional ID scanner and choose the days and hours it runs at each location.

ID check at Harbor LanesOptional add-on ID scanner
Mon8 AM to 10 PM
Tue8 AM to 10 PM
Wed8 AM to 10 PM
Thu8 AM to 10 PM
Fri8 AM to 12 AM
Sat10 AM to 12 AM
Sun10 AM to 8 PM
12 AM12 PM12 AM

Ads on every screen

Run a top banner and a full-screen saver ad, then sell that space to brands.

YOUR AD HERE
Top banner
Screen saver ad

Top machines, ranked

See which locations and products earn the most, by revenue and volume.

  • Route 9 Mart$1,284
  • Lakeside Bowl$643
  • Elm St Tavern$540
  • Harbor Lanes$418
  • Northside Billiards$309

Problems handled for you

Automatic safeguards keep customers happy before you even see the alert.

  • Aisle 6 jammedHidden from the screen right away
  • Item not detectedCustomer refunded automatically
  • Alert sentText and email to you, with the details

We build our own software.

Most machine sellers license white-label software from overseas and can't change a line of it. Ours is designed, built and updated by our own team in the United States.

Built in-house

Our engineers own the whole stack, from machine firmware to the dashboard to the mobile app.

Updated for operators

New features come straight from operator feedback, and every update is included at no extra charge.

US-based support

Real people, no overseas call centers. Live chat, a help center and training videos are built right in.

And a full dashboard for the desk.

The same account in any web browser, for the deeper work: reports, exports, ad campaigns and fleet-wide settings. Everything stays in sync with the app.

Today, this week and this month at a glance, what needs attention, the earnings trend and your busiest hours.

VTM Vending web dashboard home with sales today, this week and this month, machines online, offline and restock alerts, an earnings trend and a sales by time of day heatmap VTM Vending real time transactions list with product, machine, aisle, payment status, price and order time VTM Vending restock and aisles editor showing every aisle of a machine with stock counts, low and empty filters and fill buttons VTM Vending advertising gallery with screen and banner ads ready to assign to machines
New: API and MCP

Connect your AI to your vending business.

VTM software now has an open API and an MCP server. Connect Claude, ChatGPT or any assistant that supports MCP to your sales, machines and inventory, or send your data to the tools you already use.

  • MCPAsk your business anything.

    Ask about sales, stock and machines in plain language, from the AI assistant your team already uses.

  • APIYour data, in your other tools.

    Send VTM sales and inventory to accounting software, dashboards or apps you build yourself.

  • Incl.Included with your software.

    API and MCP usage is included for every machine as part of your VTM software agreement.

Claude ChatGPT Gemini and any MCP client
Claude, connected to VTM over MCPSample
Which machines need a restock before Friday?
Reading inventory for 3 machines
Two of them. Harbor Lanes has 2 empty aisles and 2 running low. Lakeside Bowl has 2 low aisles, and booster packs sell about 5 a day there. Route 9 Mart is fully stocked and can wait until next week.

Sample conversation shown. Claude, ChatGPT and Gemini are trademarks of their owners and are named only to show compatibility.

Common questions

Is the software included when I buy a machine?

Yes. Every VTM machine includes full access to the software platform and the VTM mobile app, and your first 3 months are free.

Can I manage machines from my phone?

Yes. The native VTM app for iOS and Android gives you live sales, inventory, alerts, and machine control, always in sync with the web dashboard.

Who actually builds and maintains the software?

Our own engineering team in the United States. We do not resell someone else's white-label platform, so new features and fixes ship on our schedule, driven by operator feedback.

How much does the VTM vending software cost?

Every VTM machine includes the software free for the first 3 months, then it's $29/month per machine. That's the full platform: real-time monitoring, remote pricing, alerts, advertising tools, and reporting, with no tiered plans or feature paywalls.

Do I need to install anything to use the software?

No. The dashboard runs in any web browser, and the native iOS and Android apps handle everything on the go. The platform is fully hosted on Amazon Web Services, so there are no servers to maintain and nothing to update.

Can I change products and prices without visiting the machine?

Yes. Update products and pricing per aisle, instantly, across one machine or your entire fleet. Choose from thousands of preloaded items in the master product library or add your own custom SKUs, and enter your wholesale cost to track profit margins automatically.

How does real-time inventory tracking work?

Every aisle reports live stock counts, with color-coded inventory levels visible right on your machine list. Set maximum capacity based on your coil configuration, adjust quantities during restocks from your phone, and disable an aisle with one click when needed.

What alerts does the software send?

SMS and email alerts for low inventory, machine malfunctions, sensor errors, and motor issues. Thresholds are customizable per machine and per aisle. For example, get a text the moment a top-selling aisle drops to 3 units.

Can I see my machine's screen without driving to the location?

Yes. The live remote screen view shows you exactly what customers see in real time, so you can verify ads, confirm pricing, and diagnose display issues without a site visit.

How does age verification work in the software?

Enable the optional add-on ID scanner on any machine that needs it. Verification schedules are fully customizable by day and time per location. For example, run checks only until 10 PM to match venue needs. For more advanced verification methods, read the options available for enterprise customers.

What happens if a product jams or fails to dispense?

The software automatically hides a product from the screen when a delivery failure or jam is detected, so customers can't pay for something that won't vend. The refund sensor also issues an automatic refund whenever a product isn't detected at delivery. Both features can be toggled per machine.

Can I earn advertising revenue from my machines?

Yes. Sell the welcome screen (1080 x 1920) and top banner (1080 x 441) as ad space using static images up to 3MB or videos up to 100MB. Schedule campaign start and end dates, and push ads to entire machine groups in one synchronized deployment.

Can the machine pass sales tax to the customer?

Yes. Set a sales tax rate per machine and the customer sees the retail price first, then the post-tax total on a confirmation screen. A $20 item at 8% tax shows $21.60 before payment. Prefer tax-inclusive pricing instead? Leave passthrough off.

Can I run coupons or promotions?

Yes. Create fixed-value codes (like $5 off) or percentage discounts (like 15% off), generate codes randomly or enter your own, and set expiration dates for limited-time promos or leave them open-ended. Customers redeem right at the machine.

Can my employees or accountant have their own logins?

Yes. Create role-based sub-user accounts (Technician, Accountant, Operations Manager, and more) and control exactly what each person can view, modify, or administer. Permissions follow the principle of least privilege, so a route driver can restock without seeing your financials.

What reporting and exports are available?

The real-time transaction viewer filters by date range, machine, user account, product, or transaction type (Delivered, Canceled, Unpaid), with one-click export to Excel. Sales analysis tools break down top-performing products, trends by category or location, and customer purchasing behavior across any time period.

What payment hardware does the software work with?

Every VTM machine ships with a Nayax VPOS Touch cashless terminal supporting credit cards, EMV chip, tap-to-pay, Apple Pay, and digital mobile wallets. Transactions flow straight into your dashboard in real time.

Does VTM software have an API or MCP server?

Yes. VTM software includes an open API and an MCP server, so you can connect Claude, ChatGPT or any assistant that supports MCP to your sales, machines and inventory, or send your data to accounting tools, dashboards and apps you build. Usage is included per machine as part of your software agreement.

How many machines can the platform handle?

The platform scales from your first machine to 10,000. Machine groups and advertising groups let you standardize settings and push changes across your whole network at once, and AWS hosting keeps everything fast, secure, and reliable at any fleet size.

Put your route in your pocket.

The app, the web dashboard and the machines, from one US-based team that builds all three.

New to VTM? Shop machines or call us at +1 888-373-8158.